Service Records Online
An Essential Feature for a Secure & Unique Service Centre
Vehicle Owners & Companies with Fleet Vehicles
An All-In-One & Convenient Access to Your Vehicle Service Records
Every vehicle service job record will be stored in the cloud services, providing an inexpensive alternative to papers & conventional digital bookkeeping. Vehicle owners can access all the service records of their vehicles online via SRO.
These service records can act as a proof of purchase for service jobs & for claiming warranty. Conversely, service centers are also able to protect themselves against fraudulent & false customer's claims by presenting said service records.
SRO also allows vehicle owners & companies with fleet vehicles to view the service records of multiple vehicles maintained at different service centers. Through this, companies owning a fleet of vehicles will have a consolidated view of each & every vehicle’s service records & receipts.
Keep Yourself Notified On Your Vehicle's Next Inspection
MyReminder serves as an important role in connecting the service centre and vehicle owners post-sale. Vehicle Owners can check for any service job reminders from the service centres with this feature. Hence, vehicle owners can schedule their next vehicle service job by calling the service centre or through the Service Booking Appointment.
Frequently, vehicle owners forget or are unaware of when is their next service job. With this feature, the service centres can easily inform and remind their customers of their next service time-frame. In addition, the service centres can occasionally set-up a reminder for a future service job, such as a tire rotation job, as this will help in increasing the tire's lifespan. Routine tire rotation, to switch their positions, will allow wears to spread evenly between the tires because each tire position affects the tires differently.
Stay Assured & Fully Informed About Your Warranties
MyWarranty facilitates Vehicle Owners in monitoring and checking which of their service jobs are eligible for warranties, for which parts, and how many days are left for each warranty.
MyWarranty is useful in situations where a part used in a service job breaks down. Through this feature, vehicle owners can easily determine if the specific part is under warranty and the remaining warranty duration. Hence, the owners can request a replacement by using the service record as proof of purchase.
Conventionally, warranties are usually stated verbally, that is easily forgotten, or written in receipts, that are frequently misplaced. This could lead to difficulties in determining which parts are under warranty and in tracking the warranty duration of the parts that were changed in the service centre. Hence, arguments may occur during warranty claims as the vehicle owner could have forgotten that the warranty duration has passed. However, by using MyWarranty, potential disputes between vehicle owners and service centres can be mitigated as all service jobs and parts warranty are properly recorded.
SRO - WeChat
Our latest venture with WeChat has also led us to develop a mini-program for SRO. So alternatively, vehicle owners can access their online service records securely through the mini-program in WeChat anywhere and anytime, in a matter of minutes. In additon, vehicle owners can now access MyReminder and MyWarranty through WeChat easily.
A Secure & Convenient Vehicle Breakdown Service Provider
SOS is a feature that allow vehicle owners to request assistance during road accidents or vehicle break downs. When a request is sent out, nearby vehicle service providers will be alerted. The location of the request will be shared after the service provider has accepted the request and the vehicle owner has agreed on the service as well as the pricing offered. Upon arrival, the service provider can verify himself through QR scanning and the service job may commence.
Hence, vehicle owners do not have to worry during road accidents or vehicle break downs as they have a platform to request for a convenient and secure vehicle service job.