Bot Messaging

Bot Messaging is suitable for business owners or investors that own or invest in multiple business entities operating in different industries. By implementing our SSMS in your business operations, all sales & customer data from each store will be consolidated in a secure database and can be easily accessed through the BOT messenger. In addition, you will always updated with real-time information of your business. 

As a business owner, you need to be fully aware of what is happening in your business operations at all times (even when traveling). Our BOT Messaging will keep you in the know by providing you with a live feed of the incomings and outgoings of customers at your business

Maintaining a good relationship with your loyal customers, is essential in customer retention. Having BOT Messaging can be an asset in alerting you on the arrivals of your loyal customers to your business, offering you’re the initiative to forge a long-lasting relationship with your customers.

At the end of the day, a Day End Report will be generated for business owners and managers to view as a summary for the day. It will show the total sales of the day, number of sales done for the day and number of customers visited. 

Business owners and managers can easily access specific information related to sales, business operations, and their team through the usage of the #commands.

Business Managers will be able to search for the purchase history of a customer using the #commands when a customer comes to complain about their previous purchase after a past history of visiting the business 

For example, a customer might come to complain about the condition of their tire. However, when the service centre manager checked the customer's previous purchase history record, the vehicle's tires have not been crossed or serviced for a long period of time. Hence, with the information in hand, the service centre can handle it accordingly.